Frequently Asked Questions

Everything you need to know about your FROM FUTURE INT experience.

What materials are used in your collections?

We prioritize premium natural fibers, specializing in high-grade Mongolian cashmere, organic cotton, and extra-fine merino wool to ensure both longevity and luxury.

How long will it take to receive my order?

Standard domestic shipping typically takes 3-5 business days, while international orders arrive within 7-10 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Exchanges can be processed for different sizes or colors subject to stock availability.

How should I care for my cashmere garments?

To maintain the quality of your knitwear, we recommend hand washing in cold water with a specialized wool detergent or professional dry cleaning. Always lay flat to dry.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Do you ship internationally?

Yes, FROM FUTURE INT ships to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your specific location.